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Logistics & Insurance

Shipping & Transit Policy

Comprehensive insurance, tamper-proof packaging, and express national delivery.

1. Complimentary Express Delivery

We are pleased to offer complimentary insured express shipping across all pin codes in India for all orders amounting to ₹1,999 or above. For orders below this threshold, a flat nominal delivery fee of ₹150 is levied to cover insured transit packaging.

2. Processing & Dispatch Timelines

- Ready to Wear Apparel: Dispatched within 24 to 48 business hours after thorough garment quality inspection.
- Bespoke Bridal Couture & Customized Ring Sizes: Hand-tailored pieces require 7 to 14 business days before dispatch. You will receive progress notifications at every milestone.

3. Courier Partners & Tracking

We partner exclusively with tier-1 secure carriers including Delhivery Express, Blue Dart Aviation, Shiprocket, and DTDC Premier. Once your consignment is handed over, a unique Air Waybill (AWB) number and direct carrier tracking link is dispatched via SMS and Email.

4. Tamper-Proof Packaging & Delivery Protocol

All apparel consignments are sealed in weather-resistant eco-packaging. If the outer carton appears damaged upon delivery, please notify the courier agent and contact our support team.